How do I submit a FAQ?

You don’t really. You just ask a question. If we hear it from enough people, it\’s probably a frequently asked question and I will add it to here.

What if it\’s a stupid question?

If you want to know the answer, doesn\’t that make it a valid question? And if you want to know, chances are there are others who want to know too, but thought they would look stupid asking. Better to know, surely? The only stupid question is the one that doesn't get asked.

How big are your 15 mm figures?

What a stupid question. 15 mm of course. No, seriously, they are about 15 mm from the sole of foot to the level of their eye, or about 16 mm overall. Of course, some figures may be slightly bigger or smaller than that, but it\’s a reasonable generic guide.

What are your figures made from?

Most of our figures are metal, a composite alloy known as white metal. It does contain some lead (mainly for the pliability and flow when casting) but it\’s only dangerous if you eat large quantities over a long period - in which case you probably need a psychiatric doctor, and an enema...

No, I meant the masters

Oh, sorry, I misunderstood. It depends. Many of our masters are made from a combination of plastic sheet and brass. We also use Milliput (very useful for adding your own personalisations, such as tarpaulins, boxes, etc) and ‘Green Stuff’. This is a much more rubbery type of epoxy clay that gives good natural shapes.

Do you have blood tests?

Staff working with the molten material are subject to regular blood tests to check the level of lead in the bloodstream. If they are ok working within the liquid vapours of the raw material, I\’m sure you\’ll be just fine. That said, be sensible, don\’t eat the metal (doughnuts are much better) and wash your hands after handling them in their bare metal state.

Why don\’t you make a (insert figure/product)?

Probably one of two reasons. Firstly, we haven’t got round to it. We have a ‘desirable addition list’ of over 400 items that constantly changes, so we need to decide some form of priority. Secondly, you\’re probably the only person that has asked us for it, so that makes it commercially non-viable - selling you one will not recover the costs of the master and moulding process.

But I really want one

Then write to us and tell us. That way when 20 of you write and tell us, that\’s 20 we can sell, which starts to become viable.

No, you don\’t understand, I REALLY want one. How much does it cost to make one?

It varies considerably, depending on the amount of work involved. A vehicle master can be £30 to £100, and another £20-£30 to do the moulding. That doesn’t include labour costs (our workers like to be paid). Infantry figures can be £20 to £30 each, plus moulding. Then you have the actual cost of casting the item, labour, materials, overheads such as rent, rates, electric... As you can see, that means we need to sell an awful lot of figures to recover our costs.

But you sell lots of things - you must be rich?

You know how to make a million pounds in a wargame company? Well, you start with 2 million pounds... Seriously, the profit margins are not high and we invest everything back into adding more products. We have full-time jobs and work on this in our spare time (I\’m writing this on a Sunday), evenings and weekends. It\’s a lot of work for little reward, and yes, it is frustrating when you get complaints about not spending enough time on it, not enough pictures, etc, etc. We do run it as a serious business, but it would probably run smoother if we all did it full time. Of course to do that, and pay my mortgage, we\’d have to put the prices up :-)

Can I use your figures with my (insert ruleset name) rules?

Yes, of course. Our figures are all produced to the same high standards and quality. They are suitable for use with ANY games system that you would normally use 15mm figures for, such as Crossfire, Rapid Fire, Flames of War, PBI, Blitzkrieg Commander, etc to name just a few of the more popular ones. You can even use them for gaming 20mm or 1:300 scale rulesets if you wish. We often play Fistful of Tows (originally written for 1:300 scale) with our own 1:100 modern range - and very impressive it looks too to have 12 Abrams rolling down a large table...

Are your figures compatible with other manufacturers?

Yes, of course. If they are not, it is because the other manufacturer are building them to the wrong size! Seriously, though, we find that our figures are generally compatible with the majority of 15mm manufacturers currently on the market.

Where have your Platoon Pack deals gone?

Ah, a technical hitch. I haven't figured out a way to get the Platoon Pack discount working throughout this new site. Well, that's not quite true - I do have a way, but it means about 2 weeks rewriting of a lot of the code, which all costs money.

I want 9 trucks, but your Platoon Pack deals only list 3, 4 or 5?

Simply buy 3x 3 Vehicle Platoon Packs, or a 4 and a 5. You get 15% off everything. The Platoon Pack deals are designed for any model priced between £3.50 and £6.00.

I don't understand how to work your website.

You\re reading the wrong bit. Go to the section called "How To Use This Website"