Conditions of Use
Terms and Conditions
| Sales from our online shop are subject to the following terms and conditions which you are deemed to accept when placing an order. |
| Retail Terms and Conditions |
| These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. |
| It is your responsibility to ensure the information you supply to us is correct. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method. |
| Delivery |
| All orders placed with QRF have up to a 28 day turnaround as many items are cast to order. |
| All items are despatched either via Royal Mail or courier as appropriate. |
| Prices and Payment |
| All prices and charges on this site are in UK pounds. The price you will be asked to pay includes delivery charge. Prices, offers and products are subject to availability and may change before (but not after) we accept your order. We accept payment by PayPal at the online shop (and credit / debit cards via telephone). UK drawn cheques can also be used for orders placed by letter, or phone. |
| Cancellations |
|
Under the Distance Selling Regulations, you may cancel your order by notifying us no later than 7 working days (excluding Saturdays, Sundays and Public Holidays) following the day you receive the goods. You can obtain a full refund of the purchase price paid (including delivery costs to you) but must the undamaged product to us at your expense. Whilst the goods are in your possession, you must take reasonable care of them and must not damage them. |
| Returns Policy - Faulty Goods |
| If the goods delivered to you have a manufacturing defect you may return them to us. Any refund offered due to a fault or other defect will include a refund of the applicable delivery charge and the cost of returning the goods to us. THESE RETURNS POLICIES DO NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT. |
| In case of complaint, cancellation (or returning goods) please write to us at: QRF Models Limited, Unit 2, Gibbs Marsh Farm, Stalbridge, Dorset, DT10 2RU (email: info@quickreactionforce.co.uk). |
| Intellectual Property |
|
QRF Models Limited products and the quickreactionforce.co.uk website are protected by copyright and trademarks laws. You must obtain written permission from QRF to produce, modify, copy or distribute any of our material for any commercial purposes. You may store information in electric form for the sole purpose of placing an order or corresponding with us. QRF Models Limited holds the right to mould, cast and supply all items listed on its website, whether they are owned by QRF Models Limited, or licensed for such purposes by the IP owner. Disclaimer QRF Models Limited reserve the right to alter packs without notice. In certain cases upgraded products may be supplied at no extra cost. Whilst every care has been taken to check the information in this catalogue for accuracy, QRF Models Limited accept no liability for any errors or omissions. |
